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Fixed RSS link, Home button.
author Kai T. Ohlhus <k.ohlhus@gmail.com>
date Wed, 28 Sep 2016 11:28:28 +0200
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2 layout: default
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3 title: Support
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4 permalink: /support/
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5 menu: true
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6 ---
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8 If you need help using Octave, you have many options, from reading
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9 the Octave manual, asking for help on the mailing lists, chatting
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10 online with other Octave users, or paying for commercial support.
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12 <h1>Support Expectations</h1>
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13 <p>
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14 The Octave community is a loosely organized association of
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15 volunteers. Your interactions with the community will be better
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16 if you have the <a href="support-expectations.html">right
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17 expectations about the support options</a> available to you.
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18 </p>
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20 <h1>Commercial Support</h1>
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21 <p>
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22 Community support can be great, and with the Octave community it
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23 often is, but sometimes you need to know that your question will
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24 be answered. We maintain a <a href="commercial-support.html">list
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25 of people and organizations who offer commercial support
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26 contracts</a> for Octave. This list is available as a service to
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27 the community and the support providers. The Octave project does
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28 not provide endorsements or recommendations.
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29 </p>
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31 <h1>User Community</h1>
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32 <p>
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33 There is an active user community centered around Octave.
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34 <a href="support-expectations">Please understand</a>
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35 that the people answering your question on the mailing list or IRC
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36 channel, or helping to fix the bug you reported are doing so as
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37 volunteers.
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38 </p>
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39
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40 <h2>Documentation</h2>
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41
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42 <h3>Reference Manual</h3>
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43 <p>
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44 Octave is fully documented by a comprehensive
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45 800 page manual.
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46 </p>
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47 <p>
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48 The on-line <a href="doc/interpreter/index.html">HTML</a>
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49 and <a href="octave.pdf">PDF</a> versions of the manual are
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50 generated directly from the Texinfo source files that are
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51 distributed along with every copy of the Octave source code. The
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52 complete text of the manual is also available at the Octave prompt
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53 using the <samp>doc</samp> command.
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54 </p>
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56 <p>
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57 A printed version of the Octave manual may be ordered from
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58 <a href="http://www.network-theory.co.uk/octave/manual">Network Theory,
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59 Ltd.</a>. Any money raised from the sale of this book will
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60 support the development of free software. For each copy sold $1
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61 will be donated to the GNU Octave Development Fund.
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62 </p>
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63
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64 <h3>Frequently Asked Questions</h3>
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65 <p>
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66 If you are new to Octave, you may have some
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67 <a href="http://www.octave.org/wiki/FAQ">questions
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68 that have been asked (and answered) a few times before.</a>
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69 </p>
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70
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71 <h3>Wiki</h3>
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72 <p>
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73 The <a href="http://wiki.octave.org">Octave Wiki</a> is a great
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74 place to look for information about things that are not covered in
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75 the manual, or other transient topics (Google Summer of Code,
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76 Octave Conferences, etc.).
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77 </p>
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78
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79 <h2>Contacting Other Users for Help</h2>
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80
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81 <h3>Mailing List</h3>
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82
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83 <p>
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84 If your question isn't answered in the FAQ, the manual, or the Wiki,
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85 the <a href="mailto:help@octave.org">help@octave.org</a> mailing
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86 list is a good resource.
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87 </p>
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88
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89 <div id="search-form">
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90 <table>
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91 <tr>
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92 <td>
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93 <form action="http://octave.1599824.n4.nabble.com/template/NamlServlet.jtp"><input type="hidden" name="macro" value="search_page" />
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94 <input type="hidden" name="node" value="1599825" />
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95 <input id="query" name="query" size="25" />
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96 <select name="days">
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97 <option value="0" selected>all dates</option>
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98 <option value="1">past 24 hours</option>
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99 <option value="7">past week</option>
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100 <option value="30">past month</option>
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101 <option value="90">past 3 months</option>
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102 <option value="180">past 6 months</option>
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103 <option value="365">past year</option>
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104 </select>
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105 <input type="submit" value="Search" />
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106 </form>
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107 </td>
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108 </tr>
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109 <tr>
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110 <td>
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111 <a href="http://octave.1599824.n4.nabble.com/template/NamlServlet.jtp?macro=adv_search_page&amp;node=1599825">Advanced Search</a>
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112 </tr>
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113 <tr>
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114 <td>
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115 <a href="https://lists.gnu.org/mailman/listinfo/help-octave">List
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116 Info Page</a> (subscribe here)
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117 </td>
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118 </tr>
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119 </table>
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120 </div>
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121
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122 <h3>Chat</h3>
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123 <p>
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124 Too impatient for email? You can find Octave developers and users
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125 on
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126 the <a href="http://webchat.freenode.net/?channels=octave&amp;uio=MT1mYWxzZSYyPXRydWUmMTI9dHJ1ZQda"><code>#octave</code>
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127 channel</a>
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128 at <a href="http://freenode.net"><code>irc.freenode.net</code></a>. The
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129 atmosphere is relaxed and chat isn't restricted to matters
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130 strictly pertaining to Octave.
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131 </p>
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132
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133 <h2>Reporting Bugs</h2>
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134 <p>
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135 If you think you've found a bug, you are encouraged to
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136 <a href="bugs.html">report it</a>.
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137 </p>