changeset 190:eae55498957a

* support.md: Overhaul page.
author Kai T. Ohlhus <k.ohlhus@gmail.com>
date Wed, 08 Jul 2020 14:32:57 +0900
parents 1b7537d7e54b
children 5de7c361bcaa
files support.md
diffstat 1 files changed, 24 insertions(+), 94 deletions(-) [+]
line wrap: on
line diff
--- a/support.md	Wed Jul 08 14:05:42 2020 +0900
+++ b/support.md	Wed Jul 08 14:32:57 2020 +0900
@@ -4,103 +4,33 @@
 menu: true
 ---
 
-If you need help using Octave, you have many options, from reading
-the Octave manual, asking for help on the mailing lists, chatting
-online with other Octave users, or paying for [commercial support][1].
-
-The Octave community is a loosely organized association of
-volunteers.  Your interactions with the community will be better
-if you have the [right expectations about the support options][2]
-available to you.
+- Get [**commercial support**]({{ "commercial-support.html" | relative_url }})
+  - Setup assistance
+  - Custom feature implementation
 
-[1]: {{ "commercial-support.html" | relative_url }}
-[2]: {{ "support-expectations.html" | relative_url }}
-
-
-
-# Documentation
-
-There is an [Online Manual][3] and a [PDF Version][4] of the comprehensive
-~1000 page manual.  This full documentation of Octave is generated directly
-from the Texinfo source files that are distributed along with every copy of
-the Octave source code.  The complete text of the manual is also available
-at the Octave prompt using the `doc` command.
+<p></p>
 
-You can [order printed versions of the Octave manual][5] to support the
-development of GNU Octave.
-
-[3]: {{ site.docs_url }}
-[4]: {{ "octave.pdf" | relative_url }}
-[5]: {{ site.wiki_url }}/Publications_using_Octave#Printed_manuals
-
-
-# Octave Wiki and FAQ
+- Read the **GNU Octave Manual**
+  - [Web version]({{ site.docs_url }})
+  - [PDF version]({{ "octave.pdf" | relative_url }})
+  - Type `doc` inside Octave
 
-The [Octave Wiki][6] is a great place to look for information about
-things that are not covered in the manual, or other transient topics
-(Google Summer of Code, Octave Conferences, etc.).
-
-Additionally, the wiki contains a list of
-[frequently asked questions (FAQ)][7].
-
-[6]: {{ site.wiki_url }}
-[7]: {{ site.faq_url }}
-
-
-# Contacting the user community
-
-- **Mailing List**:
-  If your question isn't answered in the FAQ, the manual, or the Wiki,
-  the [**`{{ site.help_email }}`**][8] mailing list is a good resource.
+<p></p>
 
-  You can also [subscribe][9] to `{{ site.help_email }}` or try to search in the
-  mailing list archive for an answer:
+- Browse the [Octave Wiki]({{ site.wiki_url }})
+  - Read [Frequently Asked Questions (FAQ)]({{ site.faq_url }})
+
+<p></p>
 
-  <form action="http://octave.1599824.n4.nabble.com/template/NamlServlet.jtp">
-  <div class="row">
-    <div class="columns medium-12">
-      <div class="row collapse">
-        <div class="columns medium-7">
-          <input name="macro" value="search_page" type="hidden">
-          <input name="node" value="1599825" type="hidden">
-          <input id="query" name="query" size="25" placeholder="Search in {{ site.help_email }} archive">
-        </div>
-        <div class="columns medium-3">
-          <select name="days">
-          <option value="0" selected="">all dates</option>
-          <option value="1">past 24 hours</option>
-          <option value="7">past week</option>
-          <option value="30">past month</option>
-          <option value="90">past 3 months</option>
-          <option value="180">past 6 months</option>
-          <option value="365">past year</option>
-          </select>
-        </div>
-        <div class="columns medium-2">
-          <input class="button postfix" value="Search" type="submit">
-        </div>
-      </div>
-    </div>
-  </div>
-  </form>
+- Contact the **user community**
+  > The Octave community is a loosely organized association of **volunteers**.
+  > Your interactions with the community will be better if you have the
+  > [right expectations about the support options]({{ "support-expectations.html" | relative_url }})
+  > available to you.
 
-  <div class="row ">
-    <div class="columns small-12">
-      <div class="panel callout">
-      Please do <strong>not</strong> send any bug reports to the
-      <samp>{{ site.help_email }}</samp> mailing list.
-      Most Octave users do not want to receive bug reports.
-      </div>
-    </div>
-  </div>
-
-- **IRC Chat**:
-  Too impatient for email? You can find Octave developers and users on the
-  [`{{ site.irc_channel }}` channel][10] at [`{{ site.irc_network }}`][11].
-  The atmosphere is relaxed and chat isn't restricted to matters strictly
-  pertaining to Octave.
-
-[8]: mailto:{{ site.help_email }}
-[9]: https://lists.gnu.org/mailman/listinfo/help-octave
-[10]: https://webchat.freenode.net/?channels=octave&amp;uio=MT1mYWxzZSYyPXRydWUmMTI9dHJ1ZQda
-[11]: https://freenode.net
+  - [**Discourse**]({{ site.discourse_url }}) &mdash;
+    the main chat portal for Octave users and developers.
+  - **IRC**: Chat with users and developers on the
+    [Freenode `{{ site.irc_channel }}` channel](https://webchat.freenode.net/#octave).
+  - Browse the
+    [**mailing list archives**](https://lists.gnu.org/archive/html/help-octave/).