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| author | Kai T. Ohlhus <k.ohlhus@gmail.com> |
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| date | Wed, 28 Sep 2016 11:29:58 +0200 |
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2 layout: default |
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3 title: Support |
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4 permalink: /support/ |
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5 menu: true |
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| 49 | 8 If you need help using Octave, you have many options, from reading |
| 9 the Octave manual, asking for help on the mailing lists, chatting | |
| 10 online with other Octave users, or paying for commercial support. | |
| 11 | |
| 12 | |
| 13 ## Support Expectations | |
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| 49 | 15 The Octave community is a loosely organized association of |
| 16 volunteers. Your interactions with the community will be better | |
| 17 if you have the <a href="support-expectations.html">right | |
| 18 expectations about the support options</a> available to you. | |
| 19 | |
| 20 | |
| 21 ## Commercial Support | |
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| 49 | 23 Community support can be great, and with the Octave community it |
| 24 often is, but sometimes you need to know that your question will | |
| 25 be answered. We maintain a <a href="commercial-support.html">list | |
| 26 of people and organizations who offer commercial support | |
| 27 contracts</a> for Octave. This list is available as a service to | |
| 28 the community and the support providers. The Octave project does | |
| 29 not provide endorsements or recommendations. | |
| 30 | |
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31 |
| 49 | 32 ## User Community |
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33 |
| 49 | 34 There is an active user community centered around Octave. |
| 35 <a href="support-expectations">Please understand</a> | |
| 36 that the people answering your question on the mailing list or IRC | |
| 37 channel, or helping to fix the bug you reported are doing so as | |
| 38 volunteers. | |
| 39 | |
| 40 | |
| 41 ## Documentation | |
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42 |
| 49 | 43 - __Reference Manual__: |
| 44 Octave is fully documented by a comprehensive 800 page manual. | |
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45 |
| 49 | 46 The on-line <a href="doc/interpreter/index.html">HTML</a> |
| 47 and <a href="octave.pdf">PDF</a> versions of the manual are | |
| 48 generated directly from the Texinfo source files that are | |
| 49 distributed along with every copy of the Octave source code. The | |
| 50 complete text of the manual is also available at the Octave prompt | |
| 51 using the `doc` command. | |
| 52 | |
| 53 A printed version of the Octave manual may be ordered from | |
| 54 <a href="http://www.network-theory.co.uk/octave/manual">Network Theory, | |
| 55 Ltd.</a>. Any money raised from the sale of this book will | |
| 56 support the development of free software. For each copy sold $1 | |
| 57 will be donated to the GNU Octave Development Fund. | |
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58 |
| 49 | 59 - __Frequently Asked Questions__: |
| 60 If you are new to Octave, you may have some | |
| 61 <a href="http://www.octave.org/wiki/FAQ">questions | |
| 62 that have been asked (and answered) a few times before.</a> | |
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63 |
| 49 | 64 - __Wiki__: |
| 65 The <a href="http://wiki.octave.org">Octave Wiki</a> is a great | |
| 66 place to look for information about things that are not covered in | |
| 67 the manual, or other transient topics (Google Summer of Code, | |
| 68 Octave Conferences, etc.). | |
| 69 | |
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70 |
| 49 | 71 ## Contacting Other Users for Help |
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72 |
| 49 | 73 - __Mailing List__: |
| 74 If your question isn't answered in the FAQ, the manual, or the Wiki, | |
| 75 the <a href="mailto:help@octave.org">help@octave.org</a> mailing | |
| 76 list is a good resource. | |
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77 |
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78 <div id="search-form"> |
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79 <table> |
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80 <tr> |
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81 <td> |
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82 <form action="http://octave.1599824.n4.nabble.com/template/NamlServlet.jtp"><input type="hidden" name="macro" value="search_page" /> |
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83 <input type="hidden" name="node" value="1599825" /> |
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84 <input id="query" name="query" size="25" /> |
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85 <select name="days"> |
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86 <option value="0" selected>all dates</option> |
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87 <option value="1">past 24 hours</option> |
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88 <option value="7">past week</option> |
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89 <option value="30">past month</option> |
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90 <option value="90">past 3 months</option> |
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91 <option value="180">past 6 months</option> |
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92 <option value="365">past year</option> |
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93 </select> |
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94 <input type="submit" value="Search" /> |
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95 </form> |
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96 </td> |
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97 </tr> |
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98 <tr> |
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99 <td> |
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100 <a href="http://octave.1599824.n4.nabble.com/template/NamlServlet.jtp?macro=adv_search_page&node=1599825">Advanced Search</a> |
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101 </tr> |
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102 <tr> |
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103 <td> |
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104 <a href="https://lists.gnu.org/mailman/listinfo/help-octave">List |
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105 Info Page</a> (subscribe here) |
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106 </td> |
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107 </tr> |
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108 </table> |
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109 </div> |
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110 |
| 49 | 111 - __Chat__: |
| 112 Too impatient for email? You can find Octave developers and users on the | |
| 113 <a href="http://webchat.freenode.net/?channels=octave&uio=MT1mYWxzZSYyPXRydWUmMTI9dHJ1ZQda"><code>#octave</code> | |
| 114 channel</a> | |
| 115 at <a href="http://freenode.net"><code>irc.freenode.net</code></a>. | |
| 116 The atmosphere is relaxed and chat isn't restricted to matters | |
| 117 strictly pertaining to Octave. |