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* support.md: Overhaul page.
author Kai T. Ohlhus <k.ohlhus@gmail.com>
date Wed, 08 Jul 2020 14:32:57 +0900
parents 9509958fe5d0
children 899288d58c0e
comparison
equal deleted inserted replaced
189:1b7537d7e54b 190:eae55498957a
2 layout: page 2 layout: page
3 title: Support/Help 3 title: Support/Help
4 menu: true 4 menu: true
5 --- 5 ---
6 6
7 If you need help using Octave, you have many options, from reading 7 - Get [**commercial support**]({{ "commercial-support.html" | relative_url }})
8 the Octave manual, asking for help on the mailing lists, chatting 8 - Setup assistance
9 online with other Octave users, or paying for [commercial support][1]. 9 - Custom feature implementation
10 10
11 The Octave community is a loosely organized association of 11 <p></p>
12 volunteers. Your interactions with the community will be better
13 if you have the [right expectations about the support options][2]
14 available to you.
15 12
16 [1]: {{ "commercial-support.html" | relative_url }} 13 - Read the **GNU Octave Manual**
17 [2]: {{ "support-expectations.html" | relative_url }} 14 - [Web version]({{ site.docs_url }})
15 - [PDF version]({{ "octave.pdf" | relative_url }})
16 - Type `doc` inside Octave
18 17
18 <p></p>
19 19
20 - Browse the [Octave Wiki]({{ site.wiki_url }})
21 - Read [Frequently Asked Questions (FAQ)]({{ site.faq_url }})
20 22
21 # Documentation 23 <p></p>
22 24
23 There is an [Online Manual][3] and a [PDF Version][4] of the comprehensive 25 - Contact the **user community**
24 ~1000 page manual. This full documentation of Octave is generated directly 26 > The Octave community is a loosely organized association of **volunteers**.
25 from the Texinfo source files that are distributed along with every copy of 27 > Your interactions with the community will be better if you have the
26 the Octave source code. The complete text of the manual is also available 28 > [right expectations about the support options]({{ "support-expectations.html" | relative_url }})
27 at the Octave prompt using the `doc` command. 29 > available to you.
28 30
29 You can [order printed versions of the Octave manual][5] to support the 31 - [**Discourse**]({{ site.discourse_url }}) &mdash;
30 development of GNU Octave. 32 the main chat portal for Octave users and developers.
31 33 - **IRC**: Chat with users and developers on the
32 [3]: {{ site.docs_url }} 34 [Freenode `{{ site.irc_channel }}` channel](https://webchat.freenode.net/#octave).
33 [4]: {{ "octave.pdf" | relative_url }} 35 - Browse the
34 [5]: {{ site.wiki_url }}/Publications_using_Octave#Printed_manuals 36 [**mailing list archives**](https://lists.gnu.org/archive/html/help-octave/).
35
36
37 # Octave Wiki and FAQ
38
39 The [Octave Wiki][6] is a great place to look for information about
40 things that are not covered in the manual, or other transient topics
41 (Google Summer of Code, Octave Conferences, etc.).
42
43 Additionally, the wiki contains a list of
44 [frequently asked questions (FAQ)][7].
45
46 [6]: {{ site.wiki_url }}
47 [7]: {{ site.faq_url }}
48
49
50 # Contacting the user community
51
52 - **Mailing List**:
53 If your question isn't answered in the FAQ, the manual, or the Wiki,
54 the [**`{{ site.help_email }}`**][8] mailing list is a good resource.
55
56 You can also [subscribe][9] to `{{ site.help_email }}` or try to search in the
57 mailing list archive for an answer:
58
59 <form action="http://octave.1599824.n4.nabble.com/template/NamlServlet.jtp">
60 <div class="row">
61 <div class="columns medium-12">
62 <div class="row collapse">
63 <div class="columns medium-7">
64 <input name="macro" value="search_page" type="hidden">
65 <input name="node" value="1599825" type="hidden">
66 <input id="query" name="query" size="25" placeholder="Search in {{ site.help_email }} archive">
67 </div>
68 <div class="columns medium-3">
69 <select name="days">
70 <option value="0" selected="">all dates</option>
71 <option value="1">past 24 hours</option>
72 <option value="7">past week</option>
73 <option value="30">past month</option>
74 <option value="90">past 3 months</option>
75 <option value="180">past 6 months</option>
76 <option value="365">past year</option>
77 </select>
78 </div>
79 <div class="columns medium-2">
80 <input class="button postfix" value="Search" type="submit">
81 </div>
82 </div>
83 </div>
84 </div>
85 </form>
86
87 <div class="row ">
88 <div class="columns small-12">
89 <div class="panel callout">
90 Please do <strong>not</strong> send any bug reports to the
91 <samp>{{ site.help_email }}</samp> mailing list.
92 Most Octave users do not want to receive bug reports.
93 </div>
94 </div>
95 </div>
96
97 - **IRC Chat**:
98 Too impatient for email? You can find Octave developers and users on the
99 [`{{ site.irc_channel }}` channel][10] at [`{{ site.irc_network }}`][11].
100 The atmosphere is relaxed and chat isn't restricted to matters strictly
101 pertaining to Octave.
102
103 [8]: mailto:{{ site.help_email }}
104 [9]: https://lists.gnu.org/mailman/listinfo/help-octave
105 [10]: https://webchat.freenode.net/?channels=octave&amp;uio=MT1mYWxzZSYyPXRydWUmMTI9dHJ1ZQda
106 [11]: https://freenode.net