Mercurial > web-octave
diff support.md @ 190:eae55498957a
* support.md: Overhaul page.
author | Kai T. Ohlhus <k.ohlhus@gmail.com> |
---|---|
date | Wed, 08 Jul 2020 14:32:57 +0900 |
parents | 9509958fe5d0 |
children | 899288d58c0e |
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--- a/support.md Wed Jul 08 14:05:42 2020 +0900 +++ b/support.md Wed Jul 08 14:32:57 2020 +0900 @@ -4,103 +4,33 @@ menu: true --- -If you need help using Octave, you have many options, from reading -the Octave manual, asking for help on the mailing lists, chatting -online with other Octave users, or paying for [commercial support][1]. - -The Octave community is a loosely organized association of -volunteers. Your interactions with the community will be better -if you have the [right expectations about the support options][2] -available to you. +- Get [**commercial support**]({{ "commercial-support.html" | relative_url }}) + - Setup assistance + - Custom feature implementation -[1]: {{ "commercial-support.html" | relative_url }} -[2]: {{ "support-expectations.html" | relative_url }} - - - -# Documentation - -There is an [Online Manual][3] and a [PDF Version][4] of the comprehensive -~1000 page manual. This full documentation of Octave is generated directly -from the Texinfo source files that are distributed along with every copy of -the Octave source code. The complete text of the manual is also available -at the Octave prompt using the `doc` command. +<p></p> -You can [order printed versions of the Octave manual][5] to support the -development of GNU Octave. - -[3]: {{ site.docs_url }} -[4]: {{ "octave.pdf" | relative_url }} -[5]: {{ site.wiki_url }}/Publications_using_Octave#Printed_manuals - - -# Octave Wiki and FAQ +- Read the **GNU Octave Manual** + - [Web version]({{ site.docs_url }}) + - [PDF version]({{ "octave.pdf" | relative_url }}) + - Type `doc` inside Octave -The [Octave Wiki][6] is a great place to look for information about -things that are not covered in the manual, or other transient topics -(Google Summer of Code, Octave Conferences, etc.). - -Additionally, the wiki contains a list of -[frequently asked questions (FAQ)][7]. - -[6]: {{ site.wiki_url }} -[7]: {{ site.faq_url }} - - -# Contacting the user community - -- **Mailing List**: - If your question isn't answered in the FAQ, the manual, or the Wiki, - the [**`{{ site.help_email }}`**][8] mailing list is a good resource. +<p></p> - You can also [subscribe][9] to `{{ site.help_email }}` or try to search in the - mailing list archive for an answer: +- Browse the [Octave Wiki]({{ site.wiki_url }}) + - Read [Frequently Asked Questions (FAQ)]({{ site.faq_url }}) + +<p></p> - <form action="http://octave.1599824.n4.nabble.com/template/NamlServlet.jtp"> - <div class="row"> - <div class="columns medium-12"> - <div class="row collapse"> - <div class="columns medium-7"> - <input name="macro" value="search_page" type="hidden"> - <input name="node" value="1599825" type="hidden"> - <input id="query" name="query" size="25" placeholder="Search in {{ site.help_email }} archive"> - </div> - <div class="columns medium-3"> - <select name="days"> - <option value="0" selected="">all dates</option> - <option value="1">past 24 hours</option> - <option value="7">past week</option> - <option value="30">past month</option> - <option value="90">past 3 months</option> - <option value="180">past 6 months</option> - <option value="365">past year</option> - </select> - </div> - <div class="columns medium-2"> - <input class="button postfix" value="Search" type="submit"> - </div> - </div> - </div> - </div> - </form> +- Contact the **user community** + > The Octave community is a loosely organized association of **volunteers**. + > Your interactions with the community will be better if you have the + > [right expectations about the support options]({{ "support-expectations.html" | relative_url }}) + > available to you. - <div class="row "> - <div class="columns small-12"> - <div class="panel callout"> - Please do <strong>not</strong> send any bug reports to the - <samp>{{ site.help_email }}</samp> mailing list. - Most Octave users do not want to receive bug reports. - </div> - </div> - </div> - -- **IRC Chat**: - Too impatient for email? You can find Octave developers and users on the - [`{{ site.irc_channel }}` channel][10] at [`{{ site.irc_network }}`][11]. - The atmosphere is relaxed and chat isn't restricted to matters strictly - pertaining to Octave. - -[8]: mailto:{{ site.help_email }} -[9]: https://lists.gnu.org/mailman/listinfo/help-octave -[10]: https://webchat.freenode.net/?channels=octave&uio=MT1mYWxzZSYyPXRydWUmMTI9dHJ1ZQda -[11]: https://freenode.net + - [**Discourse**]({{ site.discourse_url }}) — + the main chat portal for Octave users and developers. + - **IRC**: Chat with users and developers on the + [Freenode `{{ site.irc_channel }}` channel](https://webchat.freenode.net/#octave). + - Browse the + [**mailing list archives**](https://lists.gnu.org/archive/html/help-octave/).