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Start new development branch closer to the current website, but more lightweigt for further maintanence.
author Kai T. Ohlhus <k.ohlhus@gmail.com>
date Wed, 28 Sep 2016 02:08:11 +0200
parents a1cb50997055
children d01bb705165e
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45:33f406425440 46:171ca967fcc9
1 --- 1 ---
2 layout: page 2 layout: default
3 title: Support 3 title: Support
4 permalink: /support/ 4 permalink: /support/
5 menu: true 5 menu: true
6 --- 6 ---
7 7
8 If you need help using Octave, you have many options, 8 If you need help using Octave, you have many options, from reading
9 from reading the Octave manual, asking for help on the mailing lists, 9 the Octave manual, asking for help on the mailing lists, chatting
10 chatting online with other Octave users, or paying for commercial support. 10 online with other Octave users, or paying for commercial support.
11 11
12 <div class="panel callout"> 12 <h1>Support Expectations</h1>
13 <p>
14 The Octave community is a loosely organized association of
15 volunteers. Your interactions with the community will be better
16 if you have the <a href="support-expectations.html">right
17 expectations about the support options</a> available to you.
18 </p>
13 19
14 The Octave community is a loosely organized association of volunteers. 20 <h1>Commercial Support</h1>
15 Your interactions with the community will be better 21 <p>
16 if you have the right expectations about the support options available to you. 22 Community support can be great, and with the Octave community it
17 Please read the [Support Expectations]({{ "/support-expectations/" | prepend: site.baseurl }}) page. 23 often is, but sometimes you need to know that your question will
24 be answered. We maintain a <a href="commercial-support.html">list
25 of people and organizations who offer commercial support
26 contracts</a> for Octave. This list is available as a service to
27 the community and the support providers. The Octave project does
28 not provide endorsements or recommendations.
29 </p>
18 30
19 </div> 31 <h1>User Community</h1>
32 <p>
33 There is an active user community centered around Octave.
34 <a href="support-expectations">Please understand</a>
35 that the people answering your question on the mailing list or IRC
36 channel, or helping to fix the bug you reported are doing so as
37 volunteers.
38 </p>
20 39
21 #### Commercial Support 40 <h2>Documentation</h2>
22 41
23 Community support can be great, and with the Octave community it often is, 42 <h3>Reference Manual</h3>
24 but sometimes you need to know that your question will be answered. 43 <p>
25 We maintain a [list of people and organizations]({{ "/commercial-support/" | prepend: site.baseurl}}) 44 Octave is fully documented by a comprehensive
26 who offer commercial support contracts for Octave. 45 800 page manual.
27 This list is available as a service to the community and the support providers. 46 </p>
28 The Octave project does not provide endorsements or recommendations. 47 <p>
48 The on-line <a href="doc/interpreter/index.html">HTML</a>
49 and <a href="octave.pdf">PDF</a> versions of the manual are
50 generated directly from the Texinfo source files that are
51 distributed along with every copy of the Octave source code. The
52 complete text of the manual is also available at the Octave prompt
53 using the <samp>doc</samp> command.
54 </p>
29 55
30 #### User Community 56 <p>
57 A printed version of the Octave manual may be ordered from
58 <a href="http://www.network-theory.co.uk/octave/manual">Network Theory,
59 Ltd.</a>. Any money raised from the sale of this book will
60 support the development of free software. For each copy sold $1
61 will be donated to the GNU Octave Development Fund.
62 </p>
31 63
32 There is an active user community centered around Octave. 64 <h3>Frequently Asked Questions</h3>
33 Please understand that the people answering your question 65 <p>
34 on the mailing list or IRC channel, or helping to fix the bug you reported 66 If you are new to Octave, you may have some
35 are doing so as volunteers. 67 <a href="http://www.octave.org/wiki/FAQ">questions
68 that have been asked (and answered) a few times before.</a>
69 </p>
36 70
37 ### Documentation 71 <h3>Wiki</h3>
72 <p>
73 The <a href="http://wiki.octave.org">Octave Wiki</a> is a great
74 place to look for information about things that are not covered in
75 the manual, or other transient topics (Google Summer of Code,
76 Octave Conferences, etc.).
77 </p>
38 78
39 #### Reference Manual 79 <h2>Contacting Other Users for Help</h2>
40 80
41 Octave is fully documented by a comprehensive 800 page [manual]({{site.docs_url}}). 81 <h3>Mailing List</h3>
42 82
43 The on-line [HTML](http://www.gnu.org/software/octave/doc/interpreter/index.html) and [PDF](http://www.gnu.org/software/octave/octave.pdf) versions of the manual 83 <p>
44 are generated directly from the Texinfo source files 84 If your question isn't answered in the FAQ, the manual, or the Wiki,
45 that are distributed along with every copy of the Octave source code. 85 the <a href="mailto:help@octave.org">help@octave.org</a> mailing
46 The complete text of the manual is also available at the Octave prompt 86 list is a good resource.
47 using the `doc` command. 87 </p>
48 88
49 A printed version of the Octave manual may be ordered from 89 <div id="search-form">
50 [Network Theory, Ltd](http://www.network-theory.co.uk/octave/manual). 90 <table>
51 Any money raised from the sale of this book will support 91 <tr>
52 the development of free software. 92 <td>
53 For each copy sold $1 will be donated to the GNU Octave Development Fund. 93 <form action="http://octave.1599824.n4.nabble.com/template/NamlServlet.jtp"><input type="hidden" name="macro" value="search_page" />
94 <input type="hidden" name="node" value="1599825" />
95 <input id="query" name="query" size="25" />
96 <select name="days">
97 <option value="0" selected>all dates</option>
98 <option value="1">past 24 hours</option>
99 <option value="7">past week</option>
100 <option value="30">past month</option>
101 <option value="90">past 3 months</option>
102 <option value="180">past 6 months</option>
103 <option value="365">past year</option>
104 </select>
105 <input type="submit" value="Search" />
106 </form>
107 </td>
108 </tr>
109 <tr>
110 <td>
111 <a href="http://octave.1599824.n4.nabble.com/template/NamlServlet.jtp?macro=adv_search_page&amp;node=1599825">Advanced Search</a>
112 </tr>
113 <tr>
114 <td>
115 <a href="https://lists.gnu.org/mailman/listinfo/help-octave">List
116 Info Page</a> (subscribe here)
117 </td>
118 </tr>
119 </table>
120 </div>
54 121
55 #### Frequently Asked Questions 122 <h3>Chat</h3>
123 <p>
124 Too impatient for email? You can find Octave developers and users
125 on
126 the <a href="http://webchat.freenode.net/?channels=octave&amp;uio=MT1mYWxzZSYyPXRydWUmMTI9dHJ1ZQda"><code>#octave</code>
127 channel</a>
128 at <a href="http://freenode.net"><code>irc.freenode.net</code></a>. The
129 atmosphere is relaxed and chat isn't restricted to matters
130 strictly pertaining to Octave.
131 </p>
56 132
57 If you are new to Octave, you may have some questions 133 <h2>Reporting Bugs</h2>
58 that have been asked (and answered) a few times before. 134 <p>
59 See the [FAQ](http://www.octave.org/wiki/FAQ) on the wiki. 135 If you think you've found a bug, you are encouraged to
60 136 <a href="bugs.html">report it</a>.
61 #### Wiki 137 </p>
62
63 The Octave Wiki is a great place to look for information about things
64 that are not covered in the manual, or other transient topics
65 (Google Summer of Code, Octave Conferences, etc.).
66
67 ### Contacting Other Users for Help
68
69 #### Mailing List
70
71 If your question isn't answered in the FAQ, the manual, or the Wiki, the [help@octave.org](https://lists.gnu.org/mailman/listinfo/help-octave)
72 mailing list is a good resource.
73
74 <div class="row">
75 <div class="columns medium-8">
76 <form action="http://octave.1599824.n4.nabble.com/template/NamlServlet.jtp"><input name="macro" value="search_page" type="hidden">
77 <input name="node" value="1599825" type="hidden">
78 <div class="row collapse">
79 <div class="columns small-7">
80 <input id="query" name="query" size="25">
81 </div>
82 <div class="columns small-3">
83 <select name="days">
84 <option value="0" selected="">all dates</option>
85 <option value="1">past 24 hours</option>
86 <option value="7">past week</option>
87 <option value="30">past month</option>
88 <option value="90">past 3 months</option>
89 <option value="180">past 6 months</option>
90 <option value="365">past year</option>
91 </select>
92 </div>
93 <div class="columns small-2">
94 <input class="button postfix" value="Search" type="submit">
95 </div>
96 </div>
97
98 </form>
99 </div>
100 </div>
101
102 [Advanced Search](http://octave.1599824.n4.nabble.com/template/NamlServlet.jtp?macro=adv_search_page&node=1599825)
103
104 #### Chat
105
106 Too impatient for email?
107 You can find Octave developers and users on the
108 [#octave channel at irc.freenode.net](http://webchat.freenode.net/?channels=octave&uio=MT1mYWxzZSYyPXRydWUmMTI9dHJ1ZQda).
109 The atmosphere is relaxed and chat isn't restricted
110 to matters strictly pertaining to Octave.
111
112 ### Reporting Bugs
113
114 If you think you've found a bug, you are encouraged to
115 [report it]({{ "/bugs/" | prepend: site.baseurl }}).