Mercurial > web-octave
comparison support.md @ 78:5fc2af501316 kai
Overhauled support and missing function page.
author | Kai T. Ohlhus <k.ohlhus@gmail.com> |
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date | Thu, 13 Oct 2016 17:55:06 +0200 |
parents | d27153539857 |
children | 05b2f0d66aa8 |
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77:8697f27c627c | 78:5fc2af501316 |
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4 menu: true | 4 menu: true |
5 --- | 5 --- |
6 | 6 |
7 If you need help using Octave, you have many options, from reading | 7 If you need help using Octave, you have many options, from reading |
8 the Octave manual, asking for help on the mailing lists, chatting | 8 the Octave manual, asking for help on the mailing lists, chatting |
9 online with other Octave users, or paying for commercial support. | 9 online with other Octave users, or paying for [commercial support][1]. |
10 | |
11 | |
12 ## Support Expectations | |
13 | 10 |
14 The Octave community is a loosely organized association of | 11 The Octave community is a loosely organized association of |
15 volunteers. Your interactions with the community will be better | 12 volunteers. Your interactions with the community will be better |
16 if you have the <a href="support-expectations.html">right | 13 if you have the [right expectations about the support options][2] |
17 expectations about the support options</a> available to you. | 14 available to you. |
15 | |
16 [1]: {{ "commercial-support.html" | relative_url }} | |
17 [2]: {{ "support-expectations.html" | relative_url }} | |
18 | 18 |
19 | 19 |
20 ## Commercial Support | 20 # Reference Manual |
21 | 21 |
22 Community support can be great, and with the Octave community it | 22 There is an [online HTML][3] and [PDF][4] version of the comprehensive |
23 often is, but sometimes you need to know that your question will | 23 ~800 page manual. This full documentation of Octave is generated directly |
24 be answered. We maintain a <a href="commercial-support.html">list | 24 from the Texinfo source files that are distributed along with every copy of |
25 of people and organizations who offer commercial support | 25 the Octave source code. The complete text of the manual is also available |
26 contracts</a> for Octave. This list is available as a service to | 26 at the Octave prompt using the `doc` command. |
27 the community and the support providers. The Octave project does | 27 |
28 not provide endorsements or recommendations. | 28 A printed version of the Octave manual may be ordered from |
29 [Network Theory, Ltd.][5]. Any money raised from the sale of this book | |
30 will support the development of free software. For each copy sold $1 | |
31 will be donated to the GNU Octave Development Fund. | |
32 | |
33 [3]: {{site.docs_url}} | |
34 [4]: http://www.octave.org/octave.pdf | |
35 [5]: http://www.network-theory.co.uk/octave/manual | |
29 | 36 |
30 | 37 |
31 ## User Community | 38 # Octave Wiki and FAQ |
32 | 39 |
33 There is an active user community centered around Octave. | 40 The [Octave Wiki][6] is a great place to look for information about |
34 <a href="support-expectations">Please understand</a> | 41 things that are not covered in the manual, or other transient topics |
35 that the people answering your question on the mailing list or IRC | 42 (Google Summer of Code, Octave Conferences, etc.). |
36 channel, or helping to fix the bug you reported are doing so as | 43 |
37 volunteers. | 44 Additionally, the wiki contains a list of |
45 [frequently asked questions (FAQ)][7] | |
46 | |
47 [6]: http://wiki.octave.org | |
48 [7]: http://wiki.octave.org/FAQ | |
38 | 49 |
39 | 50 |
40 ## Documentation | 51 # Contacting the user community |
41 | 52 |
42 - __Reference Manual__: | 53 - **Mailing List**: |
43 Octave is fully documented by a comprehensive 800 page manual. | 54 If your question isn't answered in the FAQ, the manual, or the Wiki, |
55 the [`help@octave.org`][8] mailing list is a good resource. | |
44 | 56 |
45 The on-line <a href="doc/interpreter/index.html">HTML</a> | 57 You can also [subscribe][9] to `help@octave.org` or try to search in the |
46 and <a href="octave.pdf">PDF</a> versions of the manual are | 58 mailing list archive for an answer: |
47 generated directly from the Texinfo source files that are | 59 <form action="http://octave.1599824.n4.nabble.com/template/NamlServlet.jtp"> |
48 distributed along with every copy of the Octave source code. The | 60 <input type="hidden" name="macro" value="search_page" /> |
49 complete text of the manual is also available at the Octave prompt | 61 <input type="hidden" name="node" value="1599825" /> |
50 using the `doc` command. | 62 <input id="query" name="query" size="25" /> |
63 <select name="days"> | |
64 <option value="0" selected>all dates</option> | |
65 <option value="1">past 24 hours</option> | |
66 <option value="7">past week</option> | |
67 <option value="30">past month</option> | |
68 <option value="90">past 3 months</option> | |
69 <option value="180">past 6 months</option> | |
70 <option value="365">past year</option> | |
71 </select> | |
72 <input type="submit" value="Search" /> | |
73 </form> | |
51 | 74 |
52 A printed version of the Octave manual may be ordered from | 75 - **IRC Chat**: |
53 <a href="http://www.network-theory.co.uk/octave/manual">Network Theory, | 76 Too impatient for email? You can find Octave developers and users on the |
54 Ltd.</a>. Any money raised from the sale of this book will | 77 [`#octave` channel][10] at [`irc.freenode.net`][11]. |
55 support the development of free software. For each copy sold $1 | 78 The atmosphere is relaxed and chat isn't restricted to matters strictly |
56 will be donated to the GNU Octave Development Fund. | 79 pertaining to Octave. |
57 | 80 |
58 - __Frequently Asked Questions__: | 81 [8]: mailto:help@octave.org |
59 If you are new to Octave, you may have some | 82 [9]: https://lists.gnu.org/mailman/listinfo/help-octave |
60 <a href="http://www.octave.org/wiki/FAQ">questions | 83 [10]: http://webchat.freenode.net/?channels=octave&uio=MT1mYWxzZSYyPXRydWUmMTI9dHJ1ZQda |
61 that have been asked (and answered) a few times before.</a> | 84 [11]: http://freenode.net |
62 | |
63 - __Wiki__: | |
64 The <a href="http://wiki.octave.org">Octave Wiki</a> is a great | |
65 place to look for information about things that are not covered in | |
66 the manual, or other transient topics (Google Summer of Code, | |
67 Octave Conferences, etc.). | |
68 | |
69 | |
70 ## Contacting Other Users for Help | |
71 | |
72 - __Mailing List__: | |
73 If your question isn't answered in the FAQ, the manual, or the Wiki, | |
74 the <a href="mailto:help@octave.org">help@octave.org</a> mailing | |
75 list is a good resource. | |
76 | |
77 <div id="search-form"> | |
78 <table> | |
79 <tr> | |
80 <td> | |
81 <form action="http://octave.1599824.n4.nabble.com/template/NamlServlet.jtp"><input type="hidden" name="macro" value="search_page" /> | |
82 <input type="hidden" name="node" value="1599825" /> | |
83 <input id="query" name="query" size="25" /> | |
84 <select name="days"> | |
85 <option value="0" selected>all dates</option> | |
86 <option value="1">past 24 hours</option> | |
87 <option value="7">past week</option> | |
88 <option value="30">past month</option> | |
89 <option value="90">past 3 months</option> | |
90 <option value="180">past 6 months</option> | |
91 <option value="365">past year</option> | |
92 </select> | |
93 <input type="submit" value="Search" /> | |
94 </form> | |
95 </td> | |
96 </tr> | |
97 <tr> | |
98 <td> | |
99 <a href="http://octave.1599824.n4.nabble.com/template/NamlServlet.jtp?macro=adv_search_page&node=1599825">Advanced Search</a> | |
100 </tr> | |
101 <tr> | |
102 <td> | |
103 <a href="https://lists.gnu.org/mailman/listinfo/help-octave">List | |
104 Info Page</a> (subscribe here) | |
105 </td> | |
106 </tr> | |
107 </table> | |
108 </div> | |
109 | |
110 - __Chat__: | |
111 Too impatient for email? You can find Octave developers and users on the | |
112 <a href="http://webchat.freenode.net/?channels=octave&uio=MT1mYWxzZSYyPXRydWUmMTI9dHJ1ZQda"><code>#octave</code> | |
113 channel</a> | |
114 at <a href="http://freenode.net"><code>irc.freenode.net</code></a>. | |
115 The atmosphere is relaxed and chat isn't restricted to matters | |
116 strictly pertaining to Octave. |