comparison support.md @ 78:5fc2af501316 kai

Overhauled support and missing function page.
author Kai T. Ohlhus <k.ohlhus@gmail.com>
date Thu, 13 Oct 2016 17:55:06 +0200
parents d27153539857
children 05b2f0d66aa8
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4 menu: true 4 menu: true
5 --- 5 ---
6 6
7 If you need help using Octave, you have many options, from reading 7 If you need help using Octave, you have many options, from reading
8 the Octave manual, asking for help on the mailing lists, chatting 8 the Octave manual, asking for help on the mailing lists, chatting
9 online with other Octave users, or paying for commercial support. 9 online with other Octave users, or paying for [commercial support][1].
10
11
12 ## Support Expectations
13 10
14 The Octave community is a loosely organized association of 11 The Octave community is a loosely organized association of
15 volunteers. Your interactions with the community will be better 12 volunteers. Your interactions with the community will be better
16 if you have the <a href="support-expectations.html">right 13 if you have the [right expectations about the support options][2]
17 expectations about the support options</a> available to you. 14 available to you.
15
16 [1]: {{ "commercial-support.html" | relative_url }}
17 [2]: {{ "support-expectations.html" | relative_url }}
18 18
19 19
20 ## Commercial Support 20 # Reference Manual
21 21
22 Community support can be great, and with the Octave community it 22 There is an [online HTML][3] and [PDF][4] version of the comprehensive
23 often is, but sometimes you need to know that your question will 23 ~800 page manual. This full documentation of Octave is generated directly
24 be answered. We maintain a <a href="commercial-support.html">list 24 from the Texinfo source files that are distributed along with every copy of
25 of people and organizations who offer commercial support 25 the Octave source code. The complete text of the manual is also available
26 contracts</a> for Octave. This list is available as a service to 26 at the Octave prompt using the `doc` command.
27 the community and the support providers. The Octave project does 27
28 not provide endorsements or recommendations. 28 A printed version of the Octave manual may be ordered from
29 [Network Theory, Ltd.][5]. Any money raised from the sale of this book
30 will support the development of free software. For each copy sold $1
31 will be donated to the GNU Octave Development Fund.
32
33 [3]: {{site.docs_url}}
34 [4]: http://www.octave.org/octave.pdf
35 [5]: http://www.network-theory.co.uk/octave/manual
29 36
30 37
31 ## User Community 38 # Octave Wiki and FAQ
32 39
33 There is an active user community centered around Octave. 40 The [Octave Wiki][6] is a great place to look for information about
34 <a href="support-expectations">Please understand</a> 41 things that are not covered in the manual, or other transient topics
35 that the people answering your question on the mailing list or IRC 42 (Google Summer of Code, Octave Conferences, etc.).
36 channel, or helping to fix the bug you reported are doing so as 43
37 volunteers. 44 Additionally, the wiki contains a list of
45 [frequently asked questions (FAQ)][7]
46
47 [6]: http://wiki.octave.org
48 [7]: http://wiki.octave.org/FAQ
38 49
39 50
40 ## Documentation 51 # Contacting the user community
41 52
42 - __Reference Manual__: 53 - **Mailing List**:
43 Octave is fully documented by a comprehensive 800 page manual. 54 If your question isn't answered in the FAQ, the manual, or the Wiki,
55 the [`help@octave.org`][8] mailing list is a good resource.
44 56
45 The on-line <a href="doc/interpreter/index.html">HTML</a> 57 You can also [subscribe][9] to `help@octave.org` or try to search in the
46 and <a href="octave.pdf">PDF</a> versions of the manual are 58 mailing list archive for an answer:
47 generated directly from the Texinfo source files that are 59 <form action="http://octave.1599824.n4.nabble.com/template/NamlServlet.jtp">
48 distributed along with every copy of the Octave source code. The 60 <input type="hidden" name="macro" value="search_page" />
49 complete text of the manual is also available at the Octave prompt 61 <input type="hidden" name="node" value="1599825" />
50 using the `doc` command. 62 <input id="query" name="query" size="25" />
63 <select name="days">
64 <option value="0" selected>all dates</option>
65 <option value="1">past 24 hours</option>
66 <option value="7">past week</option>
67 <option value="30">past month</option>
68 <option value="90">past 3 months</option>
69 <option value="180">past 6 months</option>
70 <option value="365">past year</option>
71 </select>
72 <input type="submit" value="Search" />
73 </form>
51 74
52 A printed version of the Octave manual may be ordered from 75 - **IRC Chat**:
53 <a href="http://www.network-theory.co.uk/octave/manual">Network Theory, 76 Too impatient for email? You can find Octave developers and users on the
54 Ltd.</a>. Any money raised from the sale of this book will 77 [`#octave` channel][10] at [`irc.freenode.net`][11].
55 support the development of free software. For each copy sold $1 78 The atmosphere is relaxed and chat isn't restricted to matters strictly
56 will be donated to the GNU Octave Development Fund. 79 pertaining to Octave.
57 80
58 - __Frequently Asked Questions__: 81 [8]: mailto:help@octave.org
59 If you are new to Octave, you may have some 82 [9]: https://lists.gnu.org/mailman/listinfo/help-octave
60 <a href="http://www.octave.org/wiki/FAQ">questions 83 [10]: http://webchat.freenode.net/?channels=octave&amp;uio=MT1mYWxzZSYyPXRydWUmMTI9dHJ1ZQda
61 that have been asked (and answered) a few times before.</a> 84 [11]: http://freenode.net
62
63 - __Wiki__:
64 The <a href="http://wiki.octave.org">Octave Wiki</a> is a great
65 place to look for information about things that are not covered in
66 the manual, or other transient topics (Google Summer of Code,
67 Octave Conferences, etc.).
68
69
70 ## Contacting Other Users for Help
71
72 - __Mailing List__:
73 If your question isn't answered in the FAQ, the manual, or the Wiki,
74 the <a href="mailto:help@octave.org">help@octave.org</a> mailing
75 list is a good resource.
76
77 <div id="search-form">
78 <table>
79 <tr>
80 <td>
81 <form action="http://octave.1599824.n4.nabble.com/template/NamlServlet.jtp"><input type="hidden" name="macro" value="search_page" />
82 <input type="hidden" name="node" value="1599825" />
83 <input id="query" name="query" size="25" />
84 <select name="days">
85 <option value="0" selected>all dates</option>
86 <option value="1">past 24 hours</option>
87 <option value="7">past week</option>
88 <option value="30">past month</option>
89 <option value="90">past 3 months</option>
90 <option value="180">past 6 months</option>
91 <option value="365">past year</option>
92 </select>
93 <input type="submit" value="Search" />
94 </form>
95 </td>
96 </tr>
97 <tr>
98 <td>
99 <a href="http://octave.1599824.n4.nabble.com/template/NamlServlet.jtp?macro=adv_search_page&amp;node=1599825">Advanced Search</a>
100 </tr>
101 <tr>
102 <td>
103 <a href="https://lists.gnu.org/mailman/listinfo/help-octave">List
104 Info Page</a> (subscribe here)
105 </td>
106 </tr>
107 </table>
108 </div>
109
110 - __Chat__:
111 Too impatient for email? You can find Octave developers and users on the
112 <a href="http://webchat.freenode.net/?channels=octave&amp;uio=MT1mYWxzZSYyPXRydWUmMTI9dHJ1ZQda"><code>#octave</code>
113 channel</a>
114 at <a href="http://freenode.net"><code>irc.freenode.net</code></a>.
115 The atmosphere is relaxed and chat isn't restricted to matters
116 strictly pertaining to Octave.