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support.md: Refer to the wiki for printed manuals (including newer versions). Other minor improvments.
author Kai T. Ohlhus <k.ohlhus@gmail.com>
date Mon, 13 Aug 2018 14:15:12 +0200
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2 layout: page
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3 title: Support/Help
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4 menu: true
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7 If you need help using Octave, you have many options, from reading
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8 the Octave manual, asking for help on the mailing lists, chatting
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9 online with other Octave users, or paying for [commercial support][1].
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11 The Octave community is a loosely organized association of
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12 volunteers. Your interactions with the community will be better
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13 if you have the [right expectations about the support options][2]
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14 available to you.
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16 [1]: {{ "commercial-support.html" | relative_url }}
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17 [2]: {{ "support-expectations.html" | relative_url }}
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21 # Documentation
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23 There is an [Online Manual][3] and a [PDF Version][4] of the comprehensive
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24 ~1000 page manual. This full documentation of Octave is generated directly
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25 from the Texinfo source files that are distributed along with every copy of
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26 the Octave source code. The complete text of the manual is also available
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27 at the Octave prompt using the `doc` command.
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29 You can [order printed versions of the Octave manual][5] to support the
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30 development of GNU Octave.
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32 [3]: {{ site.docs_url }}
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33 [4]: {{ "octave.pdf" | relative_url }}
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34 [5]: {{ site.wiki_url }}/Publications_using_Octave#Printed_manuals
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36
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37 # Octave Wiki and FAQ
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39 The [Octave Wiki][6] is a great place to look for information about
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40 things that are not covered in the manual, or other transient topics
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41 (Google Summer of Code, Octave Conferences, etc.).
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43 Additionally, the wiki contains a list of
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44 [frequently asked questions (FAQ)][7].
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46 [6]: {{ site.wiki_url }}
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47 [7]: {{ site.faq_url }}
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49
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50 # Contacting the user community
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51
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52 - **Mailing List**:
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53 If your question isn't answered in the FAQ, the manual, or the Wiki,
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54 the [**`{{ site.help_email }}`**][8] mailing list is a good resource.
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56 You can also [subscribe][9] to `{{ site.help_email }}` or try to search in the
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57 mailing list archive for an answer:
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59 <form action="http://octave.1599824.n4.nabble.com/template/NamlServlet.jtp">
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60 <div class="row">
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61 <div class="columns medium-12">
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62 <div class="row collapse">
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63 <div class="columns medium-7">
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64 <input name="macro" value="search_page" type="hidden">
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65 <input name="node" value="1599825" type="hidden">
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66 <input id="query" name="query" size="25" placeholder="Search in {{ site.help_email }} archive">
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67 </div>
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68 <div class="columns medium-3">
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69 <select name="days">
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70 <option value="0" selected="">all dates</option>
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71 <option value="1">past 24 hours</option>
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72 <option value="7">past week</option>
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73 <option value="30">past month</option>
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74 <option value="90">past 3 months</option>
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75 <option value="180">past 6 months</option>
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76 <option value="365">past year</option>
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77 </select>
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78 </div>
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79 <div class="columns medium-2">
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80 <input class="button postfix" value="Search" type="submit">
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81 </div>
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82 </div>
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83 </div>
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84 </div>
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85 </form>
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87 <div class="row ">
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88 <div class="columns small-12">
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89 <div class="panel callout">
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90 Please do <strong>not</strong> send any bug reports to the
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91 <samp>{{ site.help_email }}</samp> mailing list.
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92 Most Octave users do not want to receive bug reports.
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93 </div>
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94 </div>
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95 </div>
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97 - **IRC Chat**:
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98 Too impatient for email? You can find Octave developers and users on the
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99 [`{{ site.irc_channel }}` channel][10] at [`{{ site.irc_network }}`][11].
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100 The atmosphere is relaxed and chat isn't restricted to matters strictly
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101 pertaining to Octave.
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103 [8]: mailto:{{ site.help_email }}
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104 [9]: https://lists.gnu.org/mailman/listinfo/help-octave
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105 [10]: https://webchat.freenode.net/?channels=octave&amp;uio=MT1mYWxzZSYyPXRydWUmMTI9dHJ1ZQda
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106 [11]: https://freenode.net