web-octave: support-expectations.md annotate

annotate support-expectations.md @ 136:aaf612aece2b

Use https URLs where possible * README.md, _config.yml, _includes/footer.html, about.md, get-involved.md, index.html, support-expectations.md, support.md: Use https for Octave URLs and GNU URLs, as well as some external URLs. * _includes/install.html: Use https for Homebrew.

author	Mike Miller <mtmiller@octave.org>
date	Sun, 08 Oct 2017 17:24:51 -0700
parents	e8fc61e077fc
children	c8dba4c0fd04

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5 e210b708b330 fill in site content Alex Krolick <whokilledtheelectricmonk@gmail.com> parents: diff changeset	1 ---
e210b708b330 fill in site content Alex Krolick <whokilledtheelectricmonk@gmail.com> parents: diff changeset	2 layout: page
e210b708b330 fill in site content Alex Krolick <whokilledtheelectricmonk@gmail.com> parents: diff changeset	3 title: Support Expectations
e210b708b330 fill in site content Alex Krolick <whokilledtheelectricmonk@gmail.com> parents: diff changeset	4 menu: false
e210b708b330 fill in site content Alex Krolick <whokilledtheelectricmonk@gmail.com> parents: diff changeset	5 ---
e210b708b330 fill in site content Alex Krolick <whokilledtheelectricmonk@gmail.com> parents: diff changeset	6
94 e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	7 Octave is a capable free software system for numerical computing
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	8 developed primarily by a community of volunteers. As good as it
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	9 is, there are certainly some flaws and a lot of room for
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	10 improvement. Most people who use Octave understand these things
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	11 and know that if they work together with the community bugs will
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	12 be fixed, features will be added, and Octave will improve over
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	13 time. Working with people who have this kind of attitude is fun
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	14 and rewarding.
5 e210b708b330 fill in site content Alex Krolick <whokilledtheelectricmonk@gmail.com> parents: diff changeset	15
94 e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	16 Unfortunately, there are a few people who behave as though the
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	17 community owes them support as well as a 100% Matlab compatible
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	18 system, all at zero cost. It shouldn't really be necessary, but
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	19 we'll say it anyway: working with these people is no fun. If you
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	20 approach the Octave community this way, you are sure to be
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	21 disappointed. You should also not be surprised when your requests
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	22 for help are ignored.
5 e210b708b330 fill in site content Alex Krolick <whokilledtheelectricmonk@gmail.com> parents: diff changeset	23
94 e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	24
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	25 # Development Group
5 e210b708b330 fill in site content Alex Krolick <whokilledtheelectricmonk@gmail.com> parents: diff changeset	26
94 e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	27 People sometimes think that Octave is developed by some large team
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	28 of well-paid programmers. Nothing could be further from the truth.
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	29 Most of the initial development of Octave was done by one person
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	30 over several years. Since then, there have been at most a half-dozen
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	31 or so volunteers working on Octave at any one time.
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	32 You can see who has done most of the work by looking through the
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	33 [development history][1] (prior to February 2008 it is best to look
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	34 in the old `ChangeLog` files). Currently, none of the Octave developers
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	35 are paid to work on Octave directly.
5 e210b708b330 fill in site content Alex Krolick <whokilledtheelectricmonk@gmail.com> parents: diff changeset	36
94 e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	37 If you would like to see Octave moving forward more quickly, then
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	38 contribute to its development, either by working on the project
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	39 yourself, or by donating funds. With sufficient funding, we would
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	40 be able to pay a few developers to work on Octave full time.
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	41
136 aaf612aece2b Use https URLs where possible Mike Miller <mtmiller@octave.org> parents: 94 diff changeset	42 [1]: https://hg.savannah.gnu.org/hgweb/octave
94 e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	43
5 e210b708b330 fill in site content Alex Krolick <whokilledtheelectricmonk@gmail.com> parents: diff changeset	44
94 e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	45 # Help
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	46
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	47 When asking for help on the mailing list or IRC channel,
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	48 or reporting a bug, remember that the people helping you
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	49 are Octave users just like you who are volunteering their time.
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	50 They are not paid support staff. Use meaningful subject lines.
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	51 Try to ask clear questions. Be precise about the problems you are having.
5 e210b708b330 fill in site content Alex Krolick <whokilledtheelectricmonk@gmail.com> parents: diff changeset	52
e210b708b330 fill in site content Alex Krolick <whokilledtheelectricmonk@gmail.com> parents: diff changeset	53
94 e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	54 # Bugs
5 e210b708b330 fill in site content Alex Krolick <whokilledtheelectricmonk@gmail.com> parents: diff changeset	55
94 e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	56 No software is perfect, and Octave is no exception.
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	57 You can search the list of bug reports to see what problems have been reported.
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	58 In looking at the list, you might also noticed the number of problems that
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	59 have been fixed.
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	60 Nearly all of these problems have been fixed by volunteers.
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	61 If you find a problem, you are encouraged to [report it][2].
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	62 Your report can help to improve Octave, but you should not think of the bug
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	63 tracker as your personal support line.
5 e210b708b330 fill in site content Alex Krolick <whokilledtheelectricmonk@gmail.com> parents: diff changeset	64
94 e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	65 If you depend on Octave and absolutely must have prompt responses
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	66 to problem reports, you should consider paying
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	67 for [commercial support][3].
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	68
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	69 [2]: {{ "bugs.html" \| relative_url }}
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	70 [3]: {{ "commercial-support.html" \| relative_url }}
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	71
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	72
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	73 # Features
5 e210b708b330 fill in site content Alex Krolick <whokilledtheelectricmonk@gmail.com> parents: diff changeset	74
94 e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	75 When we say that Octave is "mostly compatible" with Matlab,
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	76 we mean that the language that it accepts is similar enough that a
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	77 substantial amount of code written for Matlab can also run in
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	78 Octave without needing to be changed. But Octave does not have
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	79 all the features of Matlab, and it is unlikely that it ever will.
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	80 Given that Matlab is developed in secret and Octave developers
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	81 only find out about new Matlab features when new versions of
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	82 Matlab are released, it is clearly impossible for Octave to have
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	83 new Matlab features as soon as they are available in Matlab.
5 e210b708b330 fill in site content Alex Krolick <whokilledtheelectricmonk@gmail.com> parents: diff changeset	84
e210b708b330 fill in site content Alex Krolick <whokilledtheelectricmonk@gmail.com> parents: diff changeset	85
94 e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	86 In most cases, Octave has the features that it does because
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	87 someone decided to add them because they needed them. If you have
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	88 the programming skills perhaps you can add the features you need.
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	89 If you not, then consider paying for someone to implement the
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	90 feature for you. Most people who provide [commercial support][3]
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	91 services for Octave will also take on custom programming projects.
5 e210b708b330 fill in site content Alex Krolick <whokilledtheelectricmonk@gmail.com> parents: diff changeset	92
94 e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	93 Even if you don't have the expertise required to implement new
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	94 features or can't pay for someone to do the work for you, you may
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	95 submit feature requests to the bug tracker. But you should
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	96 understand that unless you are paying for someone to to add the
e8fc61e077fc Merged closed branch "kai" into default. Kai T. Ohlhus <k.ohlhus@gmail.com> parents: 9 diff changeset	97 feature, no one is obligated to do it for you.

Mercurial > web-octave

annotate support-expectations.md @ 136:aaf612aece2b